|Requirements for a work system: a succesful customer project case Felix Abba
See the article in Mercurius (2/2011) : "... We have already changed our work practises based on the results of this project, CIO Antti Havola from FelixAbba states."
Early this year we finished again a successful customer project case. The object of study was a diversified work system. Goal was to elaborate the requirements of a new, better work system and the requirements of corresponding IT-based systems. Better refers to such work environment that the actors are in charge: they know what they must do and what others in the work system expect from them. The IT infrastructure was challenging enough, yet the results clarified the overall situation. Customer representatives were extremely satisfied to the results of this project.
Article also from http://www.utu.fi/tiedostot/nakoislehdet/Mercurius/2_2011/ page 19 (sorry, only in Finnish).